Except for the wholesale purchase, Free Returns is enabled in USA. To get the return label, contact our team. Other orders would be returned within 30 days from the date of shipment with full refund minus gift wrap charges and shipping charges. Send unopened product to the address in our website with original sealed packaging when you like to return your product. Refund will be enabled for the returned product within the first billing cycle when the product is received from you. When your product shipment is free of charge, it would be deducted from credit that we are applying in your credit card. Our team do not accepts the cosmetics and skincare items returned because of any health reasons or health conditions so it is necessary to make your product selection accordingly. For any undelivered, returned, unclaimed or refused packages, shipping cost will be non-refundable unless we made any error.